No-shows and reminders
An empty chair is lost revenue and a patient who could have had that time. Lead Rescue reminds every patient on WhatsApp, makes rescheduling a single message instead of a phone call, and offers cancelled slots to your waitlist automatically.
No card to start. No setup fee. Pricing starts from ₹8,000 a month.
People forget. They booked eleven days ago, something moved in their week, and the appointment slipped. Others do remember but cannot make it, and rescheduling means calling during clinic hours — which is the same time they are at work. So they simply do not turn up, because not turning up is easier than the alternative you have given them.
That is worth sitting with. A patient who fails to appear has usually been offered only one route to change the appointment, and that route is inconvenient enough that silence wins. Reducing no-shows is less about discipline and more about removing that friction.
The second loss is the one clinics rarely address. When a slot does free up, it usually stays empty, because filling it means someone finding a list and making calls in the middle of a busy afternoon. Meanwhile there are patients who told you last week they would take anything sooner.
A reminder that turns into a reschedule
Reminder: your appointment with Dr. Sharma is tomorrow at 11:00 AM. Reply RESCHEDULE if you need a different time.
Can't make 11, something came up
No problem. Dr. Sharma also has tomorrow 4:15 PM, or Thursday 10:30 AM. Which would you prefer?
Thursday 10:30
Moved to Thursday 10:30 AM. Your 11:00 AM slot tomorrow is now open — I'll offer it to someone on the waitlist.
An illustration of the kind of exchange the assistant handles, not a recording of a real patient.
Reminders alone move the number a little. Reminders plus an easy way out, plus something that refills the slot, move it considerably more.
Sent automatically before the appointment on the channel patients actually read. No one on your team has to remember to send them.
The patient replies, gets real alternative slots, and picks one. No phone call during clinic hours, which is the friction that produces most silent no-shows.
When a slot frees up, patients who asked for something sooner are offered it — without anyone at the front desk working a list by hand.
A patient who genuinely cannot come can cancel, which is far better than not appearing. A cancelled slot you know about is a slot you can sell.
Six-month dental check-ups, follow-up reviews, repeat treatments. Available and off by default, because a clinic should decide deliberately before messaging past patients.
Agreeing to appointment reminders is not agreeing to promotions. The two are separate opt-ins, which is both the law and the reason patients keep reading your messages.
Plans start from ₹8,000 a month and are listed in full on the pricing section of the homepage.